FAQ

 

Below are some frequently asked questions. If you have a question that isn't answered, feel free to get in touch by clicking here.

Do you ship to my country?
Yes! We will ship to anywhere with an address - even space!

Can I pay in a different currency?
Yes! The site will convert your payment from your local currency, so you don't have to do anything different.

How long will my order take to get here?
That depends on where you are. UK orders are usually there within a week. Packages going overseas can take 2-3 weeks. Please allow extra time around Christmas as the postal service is under a lot of strain at that time of year.

What if my order hasn’t arrived in this time?

These are average times, so your order may still be on its way. However if it does get lost in the post, we will send you a replacement. 

If an order has not arrived within 15 working days for UK orders or 30 working days for international orders we can claim it as lost in the post. We have to wait at least this long before sending out any replacements, so we can claim the compensation on the original package.

Get in touch here if you think an order has been lost in the post. Please include your order number in the message.

My order has arrived but there is a problem!
If you find something is missing or damaged in your order, let us know here. Again, remember to include your order number in the message.

Can I change my t-shirt size?
We will swap your t-shirt for a different size, but you will need to cover the additional postage costs, and of course send back the tee you bought. Get in touch here if you would like to swap sizes.

Can PJ sign my merchandise?
If the listing says it's signed, he already has! If not you'll have to track him down at an event where he'll be happy to sign anything!

Does my order include VAT?
If you live in the UK, yes - our prices are shown including 20% VAT. 
If you live outside of the UK, the VAT will be removed during checkout, so you will pay less, however it is possible you will need to pay VAT in your own country when you receive your order. 
Our VAT number is 284 0116 24